Business Driven Development AB, Horizon 3

Activation - how many people take the first step (signup, post comment, etc)?

Activation metrics include, mostly applicable when someone can sign up for your product without talking to sales:

  • Product qualified leads (PQLs): how many people are using your product in a way that indicates they’re ready to upgrade or become paid customers.

  • Lead-to-sign-up conversion rate: how many leads are signing up to use your product.

  • The number of sign-ups: how many people are signing up to use your product in a given time period.

  • Time from sign-up to active usage: how much time passes on average between a person signing up to use your product to meet your definition of an active user.

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