Even if Agile is widely implemented on the team level, many organizations retain their “culture of preparation”. Doing preparations is a habit that lulls security and makes people believe estimates and solution choices are accurate. The estimated data is then used for planning and reporting to the management who make the appropriate decisions. At last, the Agile teams are expected to split the backlog vertically and deliver the solution in small valuable increments.
Some sources, even Scaled Agile inc, refer to Epics as “large initiatives.” But think about the main idea to manage flow by optimizing batch sizes. Are Epics really an exception and cannot be small if needed? Of course not, the same logic is valid for all backlog items, regardless of who has ownership of them.
This is a struggle for the Agile teams. The solution is already fixed, many initiatives must be worked on simultaneously, deadlines are promised, and experts are stuck with analysis. These and many other obstacles destroy the creative power in a team setup. Everyone knows this is not an ideal way of working because it is obviously not much different than what we used to do. The queues are still long, and the quality is not getting better. The positive side is that the problem is now clearer, and we have teams prepared to take responsibility.
The major challenge is to let go of too rigid planning. To accept the uncertainty and instead implement the Lean-Agile mindset also when preparing and prioritizing large initiatives. Difficult? Of course, it isn't easy, but without ambition and courage, it will never happen.
Try to resist the following thinking:
We better get everything done while we are at it.
We cannot get all of the business value before we have done the entire thing.
Before we start, we need to make sure we understand all of it.
We will avoid surprises if experts investigate everything before we start.
Management is responsible and needs a well-prepared decision basis for large investments.
Instead, promote the following thinking:
The faster we can deliver, the faster we get valuable learning.
Large things are more complex than small, and complexity is evil.
It hurts less when failing with something small.
Decisions about small things are easier to delegate to people closer to the business.
It is much more productive to have a flow of small things than working in parallel on large things.
With small and frequent deliveries, people get more engaged, and their creative contribution will positively impact.
To get going, guiding patterns can be beneficial. Many teams use “ten common patterns to split a user story,” included in the white paper “A User initiative Primer.” These patterns can inspire at any level of a product backlog breakdown, and the adoption in this article shows how the splitting patterns can be applied at the first Epic creation moment. It is best to have the white paper in front of you and compare the patterns to split a User Story.
Commonly, regulations become large initiatives in organizations. These initiatives are “mandatory” and have a strict deadline. The regulations are thoroughly specified and can easily be thought of as a big bang implementation. I think you recognize the nature of such an initiative. I have chosen a well-known regulation called the General Data Protection Regulation (GDPR) as an example in the following breakdown.
I have found the following patterns useful when splitting large business or regulatory initiatives. The examples mentioned below are one way to think, there may be another hundred. Only you know the prerequisite of your organization and can find the optimal split. Avoid user experience and, instead, aim for organizational capability or business functionality.
1. Workflow Steps
Identify steps or sub-processes that will occur in sequence within your organization, specified in or influenced by new requirements, and then define these steps as separate incremental initiatives.
Tip: Do not make the mistake of using the sequence in your development process—first, analysis, then design, and so on. Only look at your operational value stream!
2. Rule Variations
Since a large initiative, especially regulatory, have plenty of rules, this pattern is obvious. Some rules are more complex or extensive and serve as a single initiative. Other simpler rules may be grouped in clusters.
Seek to find high-level rules you can understand from a business perspective. In this case, break down the initiative into several initiatives to implement one at a time.
Tip: Take the opportunity to assign business value to each rule, requirement, or type of information. Down prioritizing or even dismiss
3. Major Effort
Sometimes an initiative can be split into several parts where most of the effort is hiding in the first one.
In the example, awareness of where personal data is stored and the legal obligations is developed to support the first initiative. The implementation of further initiatives should have much less uncertainty.
Tip: When talking about the effort it is easy to break out technical infrastructure as one or several enablers. Enablers may be delivered first, as some kind of platform, but are not used and evaluated until real usage in the operational value stream. Avoid enablers as far as possible. Instead, split Epics into something which can be used in your business.
4. Simple/Complex
When your organization discusses an initiative, and the initiative seems to be getting larger and larger, and the path to an agreement is unclear, then stop and ask, “what’s the simplest thing that our business could benefit from in this area?” Capture that simple version as its own initiative, and then break out other variations and complexities into their own initiatives.
Our entire business must be GDPR-compliant from 25 May 2018
GDPR-compliance in the Value Stream “new emerging business.”
GDPR-compliance in internal HR-systems
GDPR-compliance in Customer Relationship Systems
Tip: Modularization is the best thinking pattern to reduce complexity. Components with purpose and a defined interface are usually clean-cut that easily get acceptance.
5. Variations in Data
Data variations and data sources are other factors of scope and complexity. Consider adding initiatives just-in-time after building the simplest version. An example of where different purposes and sources have been used here.
Tip: Not all data may need to be real or updated in real-time. Early versions can thus use mocked, manually or seldom updated information.
6. Data Entry Methods
Sometimes complexity is in the communication rather than the business process. In that case, split the initiative to build it with the basic communication first and then richer alternatives to collect data.
Tip: Do not forget to involve the UX-people in the process of managing the backlog.
7. Defer System Qualities
Sometimes, the initial implementation isn’t all that hard, and the major part of the effort is making it fast
– or reliable – or more precise – or more scalable. However, the team can learn a lot from the basic
implementation, and it should have some value to a user who wouldn’t otherwise be able to do it all.
In this case, break the initiative into successive “ilities.”
Tip: Always work on the evolving Definition of Done. You need an ongoing discussion of quality, responsibilities, and when a solution is finally delivered.
8. Business Operations
Words like manage or control are a giveaway that the initiative covers multiple operations, offering a natural way to split the initiative.
Tip: Think only about running the current business. When involving future business, it is easy to wind up into a meta-discussion and increase the delivery complexity. For example operations of Product Development involves data of the employees, suppliers, or partners.
9. Business Use Case Scenarios
If use cases have been developed to represent complex user-to-system or system-to-system interaction, the initiative can often be split into individual use cases.
Tip: Do not Use Cases as a Carved in Stone approved requirement specification. When used as a creative tool in workshops, Uses Cases is simple and fast to create a mutual understanding.
10. Break Out a Minimum Viable Product (MVP)
In many cases, the market is uncertain, and it is hard to understand all parameters from a business perspective. Our instinct is to also deal with uncertainties regarding the ability to deliver the solution. On this level, however, we should only focus on the business perspective and assume that, in any case, we will be able to deliver a feasible solution. If an initiative gets prioritized, the teams will later have plenty of opportunities to deal with technical uncertainty through spikes and other measures.
When doing an MVP, start from an assumption and then develop a hypothesis validated through an experiment. Rather than just an experiment, an MVP and the Build-Measure-Learn concept is a scientific approach to understand the business priorities. To exemplify, the reader will find some alternative assumptions to the right. To compare with the usual and introvert assumption to the left.
Tip: The essence of experiments is to quickly provide results. It is a warning sign when it takes several weeks to get the result out of an MVP. Remember that “M” in MVP stands for “Minimum”. When coding is involved there is a risk the meaning of “M” will change to “Maximum.”
11. Non-functional requirements
When there are plenty of legacy systems in an organization, a more radical pattern may be the most feasible. Simple, scrap the whole initiative or exclude some systems, departments, or other partitions. Maybe some systems are already in the plan for decommissioning. Is it worthwhile to invest in upgrading old systems or instead live the gap or advance retirement?
Remember that a pattern is not an exact rule for splitting the backlog, but aid in finding alternative ways of thinking. You may end up splitting the backlog in a different way than you thought when starting working on a pattern, and that is OK.
In many cases, a combination of patterns is to recommend. For example,… To combine several splitting patterns is a pattern in itself.
Do not allocate people to do detailed initial studies. Dive into the summaries, often provided by authorities or even found on the internet, instead of reading detailed specifications or regulations. Instead, discuss the impact on your business and then split your Epics and get started. Delivering is the action, and learning is the reward, whether you fail or not. Just make sure to fail safely!
To make the splitting work, you need to start delivering definitive solutions early and not wait until just before the deadline. Prioritize your learning. It is the main factor to enable delivery in time with the right quality.
12. Splitting is habitual
The most difficult is to avoid saying “We know we must implement these regulatory requirements so why bother splitting it into separate Epics. Let’s just decide and let the organization take care of it.” It is difficult because it is intuitive and normal to look at a large Epic as a monolith, which is best kept as is and will not create any benefits until fully accomplished.
If
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