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The backbone of the supporting systems is a product structure that unites carries information through the supply chain, production, development, finance, sales, distribution, and aftermarket. To exemplify, imagine a consumer business that has:
Retail and service shops worldwide,
100 product variants,
30,000 physical parts,
One thousand suppliers and five factories worldwide
A consumer base of two million people and 300,000 organizations
100 critical integrated supporting systems, some behind the times
a Product that contains one million lines of program code distributed in 30 embedded computers
a market that expects product support for at least ten years
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emerging digital services which is are forecasted to be the future cash cow,
a hurried need for a new product subscription-based service and pricing structure .
All these and much more need to be addressed when developing and maintaining the supporting systems.
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